This Privacy Policy ("Policy") explains how Precious Products ("Company EnDataThor Limited" or "we") collects, uses, and discloses personal data ("Personal Data") provided by you ("User" or "you") for the use of the Precious Products website and related products or services (collectively referred to as the "Website" or "Service") in compliance with the Personal Data Protection Act, B.E. 2562 ("PDPA").
This Privacy Policy ("Policy") explains how Precious Products ("Company EnDataThor Limited" or "we") collects, uses, and discloses personal data ("Personal Data") provided by you ("User" or "you") for the use of the Precious Products website and related products or services (collectively referred to as the "Website" or "Service") in compliance with the Personal Data Protection Act, B.E. 2562 ("PDPA").
This includes explanations regarding your options concerning the use of your Personal Data and how you can access or update your data. This policy does not apply to the practices of companies we do not own or control, or to individuals we do not employ or manage.
Automatically Collected Information When you visit the Precious Products website, our server automatically records data sent by your browser. This data may include your device's IP address, browser type and version, operating system type and version, the language you've selected, or the web pages you visited before entering the Precious Products website. Additionally, it records the Precious Products web pages you visited, the duration of your visits to these pages, the information you searched for on our Precious Products website, the date and time of your visits, and other statistics.
Information collected automatically is used to identify potential breaches and to generate statistical usage data related to the Precious Products website. This statistical data will not be collected in a way that identifies any individual user of the system.
Collection of Personal Data You can visit the Precious Products website without disclosing any information that would allow others to identify you specifically. However, you may be asked to provide certain personal data (such as your name and email) if you wish to use specific functionalities of the Precious Products website. We collect and store data that you provide to us when you create a user account, post content, make a purchase, or fill out forms on the Precious Products website. This data may include:
Account information such as your username and unique user ID, as well as your password. Proof of identity, such as copies of your ID card or passport. Transaction and financial information, including credit card details, bank account information, and purchase history. Other information that you choose to provide to us, such as articles, images, videos, suggestions, and any other data that is considered personal data under data protection laws. You have the option to withhold your personal data from us, but this may limit your ability to use certain features of the Precious Products website and services. Users who are unsure about which personal data is necessary can contact us for clarification.
Managing Personal Data You have the ability to delete personal data that we have collected about you. The personal data that you can delete may change with changes to the Precious Products website or services. However, when you delete your personal data, we may retain copies of unmodified personal data in our records for a period necessary for the fulfillment of our obligations to partners or affiliates, as well as for the purposes stated below. If you wish to permanently delete your personal data or your user account on the Precious Products website, you can do so by accessing the settings page in your user account on the Precious Products website or by contacting us for assistance at your convenience.
Storage of Personal Data We will retain your personal data for the duration necessary to fulfill our legal obligations, resolve disputes, and enforce our contracts and terms and conditions, unless further retention is required by law. We may use aggregated data derived from the collection of your personal data to maintain its currency or remove personal identifiers, such that it cannot be used to identify you. Once the retention period expires, personal data will be deleted. Therefore, your rights to access, delete, amend, or transfer data cannot be enforced once the retention period expires. Please note that your personal data may be transferred outside of the Kingdom of Thailand as our infrastructure is located in Singapore.
Use and Processing of Collected Personal Data In order to enable the use of the Precious Products website and services or to fulfill legal obligations, we may need to collect and process some of your personal data. If you do not provide us with the requested information, we may not be able to prepare the products or services you request. Some of the personal data we collect may come directly from you through the Precious Products website. However, we may also collect personal data from other sources, including but not limited to activities like welcoming new buyers to the EnDataThor Limited company, online social media, email, and any other data that we consider as personal data under data protection laws. The personal data we collect from you may be used for the following
The processing of your personal data depends on how you use the Precious Products website, your location, and whether any of the following conditions apply: (1) You have given consent for one or more specific purposes; however, this does not apply when personal data falls under the Personal Data Protection Act of Thailand (PDPA). (2) Data processing is necessary for the performance of a contract with you and/or for any pre-contractual obligations. (3) Data processing is necessary for compliance with a legal obligation to which you are subject. (4) Data processing is related to tasks carried out in the public interest or in the exercise of official authority vested in us. (5) Data processing is necessary for the purposes of our legitimate interests or the interests of a third party, unless overridden by your interests or fundamental rights and freedoms.g
Please note that under certain circumstances, we may be authorized to process your personal data until you object to such processing (opt-out) without relying on consent or any other legal basis. In any case, we will be happy to clarify the specific legal basis that applies to the processing and whether the provision of personal data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.
We have never sold your data to any third parties. However, we do use the services of external data processors to support our operations. These data processors, along with their respective locations, are as follows: Amazon Web Services (Infrastructure and Hosting/Email) [Singapore] Slack [United States] Crisp [United States] Hotjar [United States] Howuku [United States] Pipedrive [United States] Google Workspace [United States/Singapore/Global] Google Analytics [United States/Singapore/Global] Stripe [United States/Japan] Facebook Pixel [United States] SurveySensum [United States] Typeform [United States/European Union] Wiser Notify [United States] Cookie Wow [Singapore/Thailand] PDPA Form [Singapore/Thailand] Primal [Thailand] Please note that these external data processors are utilized to provide various services and support the functionalities of the Precious Products website and services, and they are subject to their own privacy policies and data protection practices. We maintain data protection agreements or contracts with these processors to ensure that your personal data is handled in compliance with data protection laws and regulations.
Data Transfer and Storage The sending or transfer of personal data may involve the transfer and storage of data to countries other than your own, depending on your location. If any data transmission or transfer occurs, you can verify the details in the relevant sections of this document or inquire with us using the contact information provided. Your usage data is securely stored in Singapore. Precious Products hosts its core infrastructure in Singapore. We adhere to the Personal Data Protection Act (PDPA) of Thailand, B.E. 2562 (2019), and provide rights of access as mandated by the law. While we do host some personal data outside of Thailand, we still implement appropriate data protection measures and select data centers with the highest standards in security and operational readiness. Since we have been unable to find any data centers in Thailand that meet the required standards, we find it necessary to host our core infrastructure in Singapore for disaster recovery purposes. Some data used in payment processing may be stored and processed within Thailand as indicated above, and we continue to comply with the PDPA of Thailand. Please note that my translations are based on the information provided and may not constitute legal advice. It's advisable to consult with legal professionals or privacy experts for specific legal matters related to data protection and privacy.
User Rights You have certain rights regarding your processed data, especially: Withdrawal of Consent: You have the right to withdraw any previously given consent for data processing. However, this withdrawal does not affect the legality of any data processing performed prior to the withdrawal. Objection to Processing: You can object to the collection, usage, or disclosure of your personal data at any time, except when such processing is necessary for lawful purposes or in the public interest. Access to Information: You have the right to access information about the processing of your data and request a copy of this information. Data Accuracy: You can request the correction of your personal data to ensure its accuracy and relevance. Data Suspension: In certain cases, you have the right to request the suspension of processing your data. During this time, your data will only be stored.
Data Deletion: In some instances, you can request the deletion of your personal data from our records. Data Portability: You have the right to receive your personal data in a readable format and, if feasible, to have it transferred to another data controller. Complaints: You can file complaints with relevant legal authorities if you believe that the collection, usage, or disclosure of your personal data violates applicable laws. These rights apply under specific conditions and legal bases, including consent, contract, pre-contractual obligations, and legitimate interests, as well as when data processing occurs automatically based on consent or contract.
Cookies The Precious Products website uses "cookies" to enhance your user experience and make it more efficient. Cookies are small text files stored on your hard drive by the web page server. Cookies cannot be used to run programs or deliver viruses to your computer. They are uniquely assigned to you and can be read only by the web server of the domain that issued the cookie to you. We may use cookies to collect, store, and track information for statistical purposes to operate the Precious Products website and services. You have the option to accept or decline cookies. Web browsers typically accept cookies automatically, but you can modify your browser settings to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the features of the Precious Products website and services. What Are Cookies? Cookies are small, often encrypted, text files that are stored on your computer or device when you visit a website and are commonly used to remember you and your preferences, whether for a single visit (through a "session cookie") or multiple visits (using a "persistent cookie").
Session cookies are temporary cookies that are used during your visit to the website and expire when you close your web browser. Persistent cookies remain on your computer or device even after you close your browser or restart your computer. These cookies provide a consistent and efficient experience for you when visiting our website or using our services.
Cookies can be set by the website itself ("first-party cookies") or by third parties, such as content providers or advertisers ("third-party cookies"). These third parties can recognize you when you visit our website and also when you visit certain other websites. The Precious Products website uses both first-party and third-party cookies for various purposes, including improving the user experience, personalizing content, and analyzing website traffic and user behavior to enhance our services. We may also use cookies to collect aggregated data for statistical analysis.
You can manage your cookie preferences and settings in your web browser. Most web browsers allow you to control the use of cookies, including the ability to accept or decline cookies and to delete existing cookies. However, if you choose to disable or decline cookies, some features of the Precious Products website and services may not function properly or may be limited. By using the Precious Products website and services, you consent to the use of cookies as described in this Cookie Policy. If you do not agree with the use of cookies, you should adjust your browser settings accordingly or refrain from using our website and services. If you have any questions or concerns about our use of cookies, please contact us using the contact information provided.
Cookies We Use Necessary Cookies: Necessary cookies are essential for providing you with the best possible experience when accessing and navigating our website and using its features. These cookies inform us that you have created an account and logged in to access content. Functionality Cookies: Functionality cookies are essential for providing you with the best possible experience when accessing and navigating our website and using its features. These cookies inform us that you have created an account and logged in to access content. Analytical Cookies: These cookies help us and third-party services collect aggregated statistical data about how visitors use our website. These cookies do not contain any personal information, such as names or email addresses, and are used to improve your website experience. Social Media Cookies: Third-party cookies from online social media sites (such as Facebook, Twitter, and others) help us track online social media users when they visit our website. These cookies use tagging tools provided by online social media sites. They are also used for event tracking and online advertising purposes. Any data collected through these tagging tools will be used in accordance with our privacy policy, and we will not collect or share any personally identifiable information. Google Analytics: These cookies are used to generate statistics about how visitors use the website without identifying individuals. These cookies help us distinguish users and are used to improve user experiences on our website. They allow us to understand which website content is of interest, and which pages are visited or clicked on most frequently. (Names: _gid - expires in 24 hours, _ga - expires in 2 years) Hotjar: Hotjar cookies are used to collect, track, and analyze user behavior on the website. The data collected may be presented in the form of heatmaps. (Name: hjIncludedInSample - expires in 1 year) You can manage your cookie preferences and settings in your web browser. Most web browsers allow you to control the use of cookies, including the ability to accept or decline cookies and to delete existing cookies. However, if you choose to disable or decline cookies, some features of the website and services may not function properly or may be limited. By using our website and services, you consent to the use of these cookies as described in our Cookie Policy. If you do not agree with the use of cookies, you should adjust your browser settings accordingly or refrain from using our website and services. If you have any questions or concerns about our use of cookies, please contact us using the provided contact information.
Protecting the Security of Personal Data We maintain the security of the data you provide on computer servers under our control, in a secure environment, protected from unauthorized access, use, or disclosure. We have implemented reasonable technical and physical measures to safeguard against unauthorized access, use, alteration, and disclosure of personal data under our control. However, we cannot guarantee the security of data transmitted over the Internet or wireless networks. Therefore, while we strive to protect your personal data, you acknowledge that (1) the security and privacy of the Internet are beyond our control, (2) the security, integrity, and privacy of any and all information and data exchanged between you and our website cannot be guaranteed, and (3) such information and data may be viewed or tampered with by a third party during transmission despite our best efforts. Should you have any concerns about the security of your personal data, please contact us using the provided contact information.
Data Breach In the event that we discover a breach of the security of the Precious Products website or that personal data of users has been disclosed to unrelated third parties as a result of external activities, including but not limited to security attacks or fraud, we reserve the right to use appropriate measures, including but not limited to investigation and reporting, as well as notification and cooperation with law enforcement authorities within 72 hours of becoming aware of the data breach. In the event of a data breach, we will use reasonable efforts to notify affected individuals if we believe there is a reasonable risk of harm to the user as a result of the breach or if required by law. Once we have completed our investigation, we will post a notice on the Precious Products website and send an email to you. Disclosure as Required by Law We will disclose any personal data we collect, use, or receive if required or permitted by law, such as to comply with a court order or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request. In the event we go through a business transition, such as a merger or acquisition by another company, or sale of all or a portion of its assets, your user account and personal data will likely be among the assets transferred. Amendments and Changes to the Privacy Policy We may periodically change this policy at our discretion and will notify you of any significant changes by posting a notice of the changes prominently on the website. We may also notify you of changes through other means such as the contact information you provide. Any changes to this policy will be effective immediately upon posting unless otherwise stated. Your continued use of the website or services after any changes or revisions to this policy shall indicate your agreement with the terms of such revised policy unless otherwise required by law. We will not use your personal data in a manner materially different from what was stated at the time your data was collected without your consent.